Question Strange Android app problem

[sc0tsman]

I had issues with my panel lately now some of my users cannot login to my app as it just says invalid user even though they are valid.

Any help would be much appreciated.

 

[x0days]

I had issues with my panel lately now some of my users cannot login to my app as it just says invalid user even though they are valid.

Any help would be much appreciated.

Check if they can reach your server first using the domain name via browser maybe their ISP blocked access to your service (domain)

 

[sc0tsman]

Check if they can reach your server first using the domain name via browser maybe their ISP blocked access to your service (domain)

Yes that's fine. Some users can get on some can't.

 

[x0days]

Yes that's fine. Some users can get on some can't.

Check with those that cant access if the isp is blocking or not.

 

[sc0tsman]

Check with those that cant access if the isp is blocking or not.

ISP wouldn't block signing into the app it's not letting some users login

 

[Robin-Hood]

Tive problemas com meu painel recentemente, agora alguns de meus usuários não conseguem fazer login em meu aplicativo, pois apenas diz usuário inválido, embora sejam válidos.

Qualquer ajuda seria muito apreciada.

Do not put special characters in the username/password.

 

[sc0tsman]

Do not put special characters in the username/password.

No. These are existing users who can no longer login.

 

[Robin-Hood]

No. These are existing users who can no longer login.

Checks if the username/password has special characters.
If not, it could be a route problem, or it could be a blockage at the internet provider.

 

[sc0tsman]

Checks if the username/password has special characters.
If not, it could be a route problem, or it could be a blockage at the internet provider.

No special characters these are existing users and ISP wouldn't block login to app.

 

[Robin-Hood]

No special characters these are existing users and ISP wouldn't block login to app.

So I can only wish you good luck.
It's the only thing that goes through my mind that could cause these problems.