Question Question about xui one 1.5.12 transcode

[dailyupdates]

So recently about 1 week ago using the official license I got from them still my transcode stopped working on everything. I have tried restarting server, and all services and nothing seems to be working. Any tips or things you guys can suggest I try ?

 

[redhat]

So recently about 1 week ago using the official license I got from them still my transcode stopped working on everything. I have tried restarting server, and all services and nothing seems to be working. Any tips or things you guys can suggest I try ?

Why you don't ask directly the developer for support, if you have legit license ?

 

[pok]

So recently about 1 week ago using the official license I got from them still my transcode stopped working on everything. I have tried restarting server, and all services and nothing seems to be working. Any tips or things you guys can suggest I try ?

give me to your login server, i can help..

 

[dailyupdates]

Why you don't ask directly the developer for support, if you have legit license ?

ffs you see im so used to being here and here only that i forgot about the easiest solution... thanks for reminding me i will post what they say incase anyone else ever has the same problem.

edit:
nevermind i remember why we didnt ask them for support this was the last response they had sent us and included this at the bottom but will try the discord.

SUPPORT

Support is not included with your license, and is not available via the billing panel. Any tickets that are support related will most likely go unanswered. You can visit our dedicated Discord group for community support:

 

[dailyupdates]

give me to your login server, i can help..

yes let me run and do that .... wouldnt it be easier you just tell me here what to do so it benefits others as well with this problem