Question XUI One - Constant 0x0 Resolution Error on Astra Satellite Streams (High-End Xeon Infrastructure)

[Infest84]

Hi everyone,

I'm facing a recurring issue with several satellite channels (Astra) on XUI One. The main symptom is that users report "no image," and when checking the stream status in the panel, it shows a 0 x 0 resolution, even though the bitrate is active and stable (around 5,000 Kbps).

My Hardware Specs:

• Main Server: Intel Xeon (20 Cores / 40 Threads), 64GB RAM.
• Load Balancers: Intel Xeon (16 Cores / 32 Threads), 128GB RAM.
• OS: Ubuntu (latest updates).
• XUI Versions Tested: 1.5.5, 1.5.12, and 1.5.13 (issue persists across all versions).

Problem Details:

1. These streams used to work perfectly on my previous (lower-spec) servers. Since migrating to this high-end infrastructure, this issue appeared randomly across multiple channels.
2. The panel detects the incoming traffic (KBPS), but it fails to map/identify the video codec or resolution.
3. I have tried restarting the streams and clearing the cache, but the 0x0 error eventually returns.
4. Current load is under 1,000 channels, and CPU/RAM usage is very low (well within limits).

Questions:

• Is there a specific setting in Stream Settings or at the Kernel/FFmpeg level that I should adjust for these high-thread Xeon servers?
• Could this be related to a timeout in the stream analysis or a buffer issue in the new datacenter?

Any advice or insights would be greatly appreciated. Thank you in advance!