Overpaid VIP

[terenceslattery]

Hi,

Not really a complaint, but could not find a fitting forum so this seemed like the best place to post the thread.

I just paid for VIP membership and initially I paid via Coinbase, but while it looked to send the funds successfully the amount wasn't deducted from my balance so I decided to send the payment to my Electrum wallet and then from there onto the WorldofIPTV wallet by selecting the Bit Coin option.

I paid the six month subscription for €150 but the proposed bit coin amount was only around €147 so I changed the euro amount to €150 and this increased the amount of bitcoin.

The transaction was processing awaiting confirmation and upon receiving the first confirmation in Electrum the Coinbase popup has also updated, but with the message:

Overpayment
The merchant received your payment but the amount received was more than what was requested. Please contact the merchant with the following order code to proceed:
AM6F2FGG

I'm not sure if this will prevent the process of adding the VIP membership to my account without any mitigation so thought I should raise the issue here?

Many Thanks,

Terence

 

[redhat]

You can contact me directly in such cases.
The problem is that the bitcoin exchange is currently very dynamic, this leads to minimal over and underpayments.

But don’t worry, I will active your VIP account manually.

 

[terenceslattery]

You can contact me directly in such cases.
The problem is that the bitcoin exchange is currently very dynamic, this leads to minimal over and underpayments.

But don’t worry, I will active your VIP account manually.

Thank you

 

[bazza444]

You can contact me directly in such cases.
The problem is that the bitcoin exchange is currently very dynamic, this leads to minimal over and underpayments.

But don’t worry, I will active your VIP account manually.

Hi Redhat, I have paid the new account upgrade via Coinbase, but I overpaid and received an error. Maybe you can help me out thanks Error Code (9YJ6T5BN)

 

[redhat]

Hi Redhat, I have paid the new account upgrade via Coinbase, but I overpaid and received an error. Maybe you can help me out thanks Error Code (9YJ6T5BN)

Simply ignore this message, your account is upgraded already:


This error is caused by the veraible exchange rate of bitcoin

 

[PQuill76]

Simply ignore this message, your account is upgraded already:
View attachment 1244

This error is caused by the veraible exchange rate of bitcoin

I received same message when sending payment for credits last night. I have sent you a pm just hoping the message got to you.