Has anyone encountered any issues with Virgin Customers?
Got issues with our service effecting only Virgin Customers, got them to turn off Web Safe and the relevant settings in the super hub settings but still getting complaints of buffering.
The minute that end user switches on VPN, the buffering disappears and it's watchable.
Was something that only started around 3 weeks ago and really strange as it's only effecting the one's on VM.
Got issues with our service effecting only Virgin Customers, got them to turn off Web Safe and the relevant settings in the super hub settings but still getting complaints of buffering.
The minute that end user switches on VPN, the buffering disappears and it's watchable.
Was something that only started around 3 weeks ago and really strange as it's only effecting the one's on VM.