Request Help ,Kodi related

[Dropy2008]

My iptv addon for my service stop last night to work properly, I can login, I can check the account info, but live tv and vod is empty, this addon work perfect for more then 1 year, any ideas

 

[pr3tty8oyfl0yd]

My iptv addon for my service stop last night to work properly, I can login, I can check the account info, but live tv and vod is empty, this addon work perfect for more then 1 year, any ideas

i am betting you have automatic updates enabled on your xtream ui panel and possibly got an update that broke the addon possibly.

 

[Dropy2008]

i am betting you have automatic updates enabled on your xtream ui panel and possibly got an update that broke the addon possibly.

For the second service I have the same addon pointed to xcui and work perfectly, but for this server I don't know exactly is what panel ithis

 

[pr3tty8oyfl0yd]

Well if You CAN login with the account, and you CAN check the info (and assuming the info does not say your account is expired, locked, disabled) BUT Live TV and VOD is empty I would think one of the following has happened:

1. The bouquet that is attached to your user has been removed
2. The content assigned to the bouquet assigned to your account has been removed but the bouquet still exists and is attached to your account but just blank
3. The addon is NOT compatible with the panel your trying to use it with.

LESS LIKELY
4. Some type of strange caching or corruption has occurred with the addon its self and you may want to try to remove it completely and do a fresh install of Kodi and try the addon again. This is less likely but always like to include it. Its worth a shot.

For the first two, if you don't have access to the panel your going to have to work with your provider to troubleshoot.

 

[Dropy2008]

Well if You CAN login with the account, and you CAN check the info (and assuming the info does not say your account is expired, locked, disabled) BUT Live TV and VOD is empty I would think one of the following has happened:

1. The bouquet that is attached to your user has been removed
2. The content assigned to the bouquet assigned to your account has been removed but the bouquet still exists and is attached to your account but just blank
3. The addon is NOT compatible with the panel your trying to use it with.

LESS LIKELY
4. Some type of strange caching or corruption has occurred with the addon its self and you may want to try to remove it completely and do a fresh install of Kodi and try the addon again. This is less likely but always like to include it. Its worth a shot.

For the first two, if you don't have access to the panel your going to have to work with your provider to troubleshoot.

I checked all that, because me I create the line for me, this addon is one for my service, the account work all players ,like starters or xciptv, just the addon don't receive the live tv
Another things what pop up in mini mind is the main serve they block the kodi user agent

 

[Dropy2008]

Well if You CAN login with the account, and you CAN check the info (and assuming the info does not say your account is expired, locked, disabled) BUT Live TV and VOD is empty I would think one of the following has happened:

1. The bouquet that is attached to your user has been removed
2. The content assigned to the bouquet assigned to your account has been removed but the bouquet still exists and is attached to your account but just blank
3. The addon is NOT compatible with the panel your trying to use it with.

LESS LIKELY
4. Some type of strange caching or corruption has occurred with the addon its self and you may want to try to remove it completely and do a fresh install of Kodi and try the addon again. This is less likely but always like to include it. Its worth a shot.

For the first two, if you don't have access to the panel your going to have to work with your provider to troubleshoot.

What is strange if I find the search function inside addon is finding the channels, but is not printing the categories in live tv