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Question Restreams stopped working on my servers

magic1

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Location
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I have been with the same Restream Provider for 3 years but suddenly none of their channels are working on my servers anymore.
They show Playback Error in Smarters, and on my Xtream UI 22F panel, they show Online but restart every 9 seconds.
They are still working fine on Direct mode so it's not a Channel issue. My other restream providers are working fine on my servers so it's not even a Server issue.
What could be the issue? Any help is deeply appreciated.


What I have tried -
Tried moving channels to 7 different servers.
Tried testing channels on Smarters and VLC.
Tried 3 VPN locations.
Got a new line with new domain from my restream provider.
He even checked if any of my IPs had been blacklisted.


He told me running the below sql command on my Main server might fix the issue, but he's not sure and I don't know if it will affect my other providers or not -

UPDATE streams_options
JOIN streams
ON streams.id=streams_options.stream_id
SET streams_options.value='username'
WHERE stream_source like '%domain%';
 
I have been with the same Restream Provider for 3 years but suddenly none of their channels are working on my servers anymore.
They show Playback Error in Smarters, and on my Xtream UI 22F panel, they show Online but restart every 9 seconds.
They are still working fine on Direct mode so it's not a Channel issue. My other restream providers are working fine on my servers so it's not even a Server issue.
What could be the issue? Any help is deeply appreciated.


What I have tried -
Tried moving channels to 7 different servers.
Tried testing channels on Smarters and VLC.
Tried 3 VPN locations.
Got a new line with new domain from my restream provider.
He even checked if any of my IPs had been blacklisted.


He told me running the below sql command on my Main server might fix the issue, but he's not sure and I don't know if it will affect my other providers or not -

UPDATE streams_options
JOIN streams
ON streams.id=streams_options.stream_id
SET streams_options.value='username'
WHERE stream_source like '%domain%';

Did you try directly in the terminal using curl or httpie to one of the channels that you are getting issue, just to discard is not your server.

If you didn't receive a response them is your server.

Direct Mode in the panel don't make sense because the client side will reproduce your channels source.
 
Last edited:
I have been with the same Restream Provider for 3 years but suddenly none of their channels are working on my servers anymore.
They show Playback Error in Smarters, and on my Xtream UI 22F panel, they show Online but restart every 9 seconds.
They are still working fine on Direct mode so it's not a Channel issue. My other restream providers are working fine on my servers so it's not even a Server issue.
What could be the issue? Any help is deeply appreciated.


What I have tried -
Tried moving channels to 7 different servers.
Tried testing channels on Smarters and VLC.
Tried 3 VPN locations.
Got a new line with new domain from my restream provider.
He even checked if any of my IPs had been blacklisted.


He told me running the below sql command on my Main server might fix the issue, but he's not sure and I don't know if it will affect my other providers or not -

UPDATE streams_options
JOIN streams
ON streams.id=streams_options.stream_id
SET streams_options.value='username'
WHERE stream_source like '%domain%';
check How many con u using
 
Channels MatchTime Unblock CDN Offshore Server Contact
100 cnx / 90€ 5Gbps / 180€ 48CPU-256GRAM 10Gbps 569€ Skype live:giefsl
500 cnx / 350€ 10Gbps / 350€ 48CPU-128GRAM 5Gbps / 349€ TG @changcdn
1000 cnx / 500€ 20Gbps / 700€ 40CPU-128GRAM 20Gbps / €980 http://coronaserver.com
How about the Max Connections on your Restream Provider side ??
 
Did you try directly in the terminal using curl or httpie to one of the channels that you are getting issue, just to discard is not your server.
I don't know how to do that. I have had channels not working on 1 server before but working on others. This time they're not working on all 7 of my servers, even Main server. So I don't think it's a server issue.

check How many con u using
I'm using 0 out of my 100 connections as I got a new line.

I have blocked a few User Agents and IPs on my panel recently. Can it have anything to do with that?
 
Channels MatchTime Unblock CDN Offshore Server Contact
100 cnx / 90€ 5Gbps / 180€ 48CPU-256GRAM 10Gbps 569€ Skype live:giefsl
500 cnx / 350€ 10Gbps / 350€ 48CPU-128GRAM 5Gbps / 349€ TG @changcdn
1000 cnx / 500€ 20Gbps / 700€ 40CPU-128GRAM 20Gbps / €980 http://coronaserver.com
I have been with the same Restream Provider for 3 years but suddenly none of their channels are working on my servers anymore.
They show Playback Error in Smarters, and on my Xtream UI 22F panel, they show Online but restart every 9 seconds.
They are still working fine on Direct mode so it's not a Channel issue. My other restream providers are working fine on my servers so it's not even a Server issue.
What could be the issue? Any help is deeply appreciated.


What I have tried -
Tried moving channels to 7 different servers.
Tried testing channels on Smarters and VLC.
Tried 3 VPN locations.
Got a new line with new domain from my restream provider.
He even checked if any of my IPs had been blacklisted.


He told me running the below sql command on my Main server might fix the issue, but he's not sure and I don't know if it will affect my other providers or not -

UPDATE streams_options
JOIN streams
ON streams.id=streams_options.stream_id
SET streams_options.value='username'
WHERE stream_source like '%domain%';
Try dummy ffmpeg coonection to a stream on the server, do same thing as the panel does, copy all parameters and output it to file. See if this connection lasts more then 9 seconods, and if not , what error it produces then.
 
You can try to debug your input stream with FFMpeg:

ffmpeg -loglevel debug -i input_stream

For example under XUI.ONE:
/home/xui/bin/ffmpeg_bin/4.0/ffmpeg -loglevel debug -i http://serverip:port/playlist/aaaa/aaaa/m3u?output=hls
 
Last edited:
You can try to debug your input stream with FFMpeg:

ffmpeg -loglevel debug -i input_stream

For example under XUI.ONE:
/home/xui/bin/ffmpeg_bin/4.0/ffmpeg -loglevel debug -i http://serverip:port/playlist/aaaa/aaaa/m3u?output=hls
Thanks for replying! Can someone answer these 3 questions -

1. Do I run the command in Putty on my Main server or LB containing the channel?

2. Is the serverip mine or Restream Provider's?

3. I use Xtream UI 22F so do you know what's the full command?
 
Channels MatchTime Unblock CDN Offshore Server Contact
100 cnx / 90€ 5Gbps / 180€ 48CPU-256GRAM 10Gbps 569€ Skype live:giefsl
500 cnx / 350€ 10Gbps / 350€ 48CPU-128GRAM 5Gbps / 349€ TG @changcdn
1000 cnx / 500€ 20Gbps / 700€ 40CPU-128GRAM 20Gbps / €980 http://coronaserver.com
Thanks for replying! Can someone answer these 3 questions -

1. Do I run the command in Putty on my Main server or LB containing the channel?
It doesn't matter, but try it on your main

2. Is the serverip mine or Restream Provider's?
Restream Provider where you get the stream from.

3. I use Xtream UI 22F so do you know what's the full command?
Same command, you just need adjust the path /home/xui/bin/ffmpeg_bin/4.0/ffmpeg with the location of your ffmpeg bin
 
Thanks for replying! Can someone answer these 3 questions -

1. Do I run the command in Putty on my Main server or LB containing the channel?

2. Is the serverip mine or Restream Provider's?

3. I use Xtream UI 22F so do you know what's the full command?
After these questions, i would HIGLY recommend you to hire someone to run the server for you.
 
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