Complain Credit pay but not received after 12 hours

[jacobobo]

Hello, again bothering me, I have not received the credits I bought yesterday, can you help me please?
thank you.

 

[jacobobo]

Hello, again bothering me, I have not received the credits I bought yesterday, can you help me please?
thank you.

Plese help me, Sending Payment Transfers


-0.00106967 BTC
Withdrawal via Bitcoin
Monto
-0.00106967 BTC
Comisión
0.00090000 BTC
Estatus
Completado
Fecha y hora
28 Nov 23 03:22 PM
TxHash
4ecb7c16ed72063faf2c7ee1eee9a2fbd1e39f70562757a6b1617a1846c7dfc6
Dirección
bc1qmggetu7gz5pp4rwthn5ymlwc430d4j74mjrjs5

-0.00150531 BTC
Withdrawal via Bitcoin
Monto
-0.00150531 BTC
Comisión
0.00090000 BTC
Estatus
Completado
Fecha y hora
28 Nov 23 03:02 PM
TxHash
89c6d0c0023b6cb2d6aa2f2e2f7981235c87b8ce1c1e9806daec8ed1c170fdce
Dirección
bc1qmggetu7gz5pp4rwthn5ymlwc430d4j74mjrjs5

-0.00218317 BTC
Withdrawal via Bitcoin
Monto
-0.00218317 BTC
Comisión
0.00090000 BTC
Estatus
Completado
Fecha y hora
28 Nov 23 02:50 PM
TxHash
da165b2462105db7c3455f9be7608e0c25b9c9c5553c38d7f0e199854d85137b
Dirección
bc1qmggetu7gz5pp4rwthn5ymlwc430d4j74mjrjs5

-0.00150950 BTC
Withdrawal via Bitcoin
Monto
-0.00150950 BTC
Comisión
0.00090000 BTC
Estatus
Completado
Fecha y hora
28 Nov 23 02:26 PM
TxHash
4db72521e8916ddfe7b1e5f118b2562604e46915b097d42b558929dd4ef06713
Dirección
bc1qm32684rus45xm0qaspjlqtqy0jg6s0d3evdj8s

 

[redhat]

Plese help me, Sending Payment Transfers


-0.00106967 BTC
Withdrawal via Bitcoin
Monto
-0.00106967 BTC
Comisión
0.00090000 BTC
Estatus
Completado
Fecha y hora
28 Nov 23 03:22 PM
TxHash
4ecb7c16ed72063faf2c7ee1eee9a2fbd1e39f70562757a6b1617a1846c7dfc6
Dirección
bc1qmggetu7gz5pp4rwthn5ymlwc430d4j74mjrjs5

From this Payment, received: ‎0.00016967 BTC
Link: https://mempool.space/tx/4ecb7c16ed72063faf2c7ee1eee9a2fbd1e39f70562757a6b1617a1846c7dfc6

-0.00150531 BTC
Withdrawal via Bitcoin
Monto
-0.00150531 BTC
Comisión
0.00090000 BTC
Estatus
Completado
Fecha y hora
28 Nov 23 03:02 PM
TxHash
89c6d0c0023b6cb2d6aa2f2e2f7981235c87b8ce1c1e9806daec8ed1c170fdce
Dirección
bc1qmggetu7gz5pp4rwthn5ymlwc430d4j74mjrjs5

From this Payment, received: ‎‎0.00060531 BTC
Link: https://mempool.space/tx/89c6d0c0023b6cb2d6aa2f2e2f7981235c87b8ce1c1e9806daec8ed1c170fdce
View attachment 4908

-0.00218317 BTC
Withdrawal via Bitcoin
Monto
-0.00218317 BTC
Comisión
0.00090000 BTC
Estatus
Completado
Fecha y hora
28 Nov 23 02:50 PM
TxHash
da165b2462105db7c3455f9be7608e0c25b9c9c5553c38d7f0e199854d85137b
Dirección
bc1qmggetu7gz5pp4rwthn5ymlwc430d4j74mjrjs5

From this Payment, received: 0.00060531 BTC
Link: https://mempool.space/tx/da165b2462105db7c3455f9be7608e0c25b9c9c5553c38d7f0e199854d85137b

-0.00150950 BTC
Withdrawal via Bitcoin
Monto
-0.00150950 BTC
Comisión
0.00090000 BTC
Estatus
Completado
Fecha y hora
28 Nov 23 02:26 PM
TxHash
4db72521e8916ddfe7b1e5f118b2562604e46915b097d42b558929dd4ef06713
Dirección
bc1qm32684rus45xm0qaspjlqtqy0jg6s0d3evdj8s

From this Payment, received: 0.00060950 BTC
Link: https://mempool.space/tx/4db72521e8916ddfe7b1e5f118b2562604e46915b097d42b558929dd4ef06713


0.00016967 BTC
0.00060531 BTC
0.00128317 BTC
‎0.00060950 BTC
----------------------
0.00121481 BTC

So you pay totaly 65,35 Euro



So I charged 20 euros for your Annual Extended Membership. And the rest 45,35 Euro is for 138 credits.

What's more important is that I have to emphasize that your payment method is completely wrong. You tried pay the same invoice in multiple parts (except the extended membership). This means that the invoice cannot be marked as paid via the Payment Gateway API.