Question EPG Stopped Updating in Xtream UI

[magic1]

Hi,

My EPG links have suddenly stopped updating in my Xtream UI Panel: https://prnt.sc/12zmr6b
So no EPG information is showing up on any IPTV apps like TiviMate, Smarters, GSE, etc. anymore.

There were no changes made in the Panel before EPG stopped updating and it had been working great ever since I installed the panel 1 year ago.
The EPG links are downloading fine on browser. My EPG provider has not banned my IP and my panel is still pulling EPG data from their server: https://prnt.sc/12znnxs

Below are the things that I have already tried but no luck -
1. Added other EPG provider's links.
2. Clicked "Force EPG Reload" in Panel.
3. Rebooted my Main server.
4. Cleared database using: mysql> TRUNCATE TABLE epg_data;
5. Ran nano /etc/mysql/mysql.cnf and added max_execution_time=30000
6. Restarted MySQL: sudo service mysql restart
7. Force updated EPG: sudo /home/xtreamcodes/iptv_xtream_codes/php/bin/php /home/xtreamcodes/iptv_xtream_codes/crons/epg.php
8. Changed EPG Cron time to 3am.

Does anyone know what could be wrong or how to get EPG working in my Panel again? Really appreciate the help, thank you!

 

[leadersat]

Hi,

My EPG links have suddenly stopped updating in my Xtream UI Panel: https://prnt.sc/12zmr6b
So no EPG information is showing up on any IPTV apps like TiviMate, Smarters, GSE, etc. anymore.

There were no changes made in the Panel before EPG stopped updating and it had been working great ever since I installed the panel 1 year ago.
The EPG links are downloading fine on browser. My EPG provider has not banned my IP and my panel is still pulling EPG data from their server: https://prnt.sc/12znnxs

Below are the things that I have already tried but no luck -
1. Added other EPG provider's links.
2. Clicked "Force EPG Reload" in Panel.
3. Rebooted my Main server.
4. Cleared database using: mysql> TRUNCATE TABLE epg_data;
5. Ran nano /etc/mysql/mysql.cnf and added max_execution_time=30000
6. Restarted MySQL: sudo service mysql restart
7. Force updated EPG: sudo /home/xtreamcodes/iptv_xtream_codes/php/bin/php /home/xtreamcodes/iptv_xtream_codes/crons/epg.php
8. Changed EPG Cron time to 3am.

Does anyone know what could be wrong or how to get EPG working in my Panel again? Really appreciate the help, thank you!

Try logging in as root on ssh.
service cron restart

 

[magic1]

Try logging in as root on ssh.
service cron restart

Thanks for replying. Just tried it but no luck

 

[leadersat]

Thanks for replying. Just tried it but no luck

When you click force epg in the epg form, what happens in the bottom left corner with the toast statements, does it start to Try to fetch the epg or not. And when you say you changed the cron to 3am for the epg to auto update. How did you change the cron line, was it manually or in the cron editor.

 

[murkr]

Have you tried to turn on logs on your cron jobs and running the cron manually?

 

[magic1]

When you click force epg in the epg form, what happens in the bottom left corner with the toast statements, does it start to Try to fetch the epg or not. And when you say you changed the cron to 3am for the epg to auto update. How did you change the cron line, was it manually or in the cron editor.

Yes it shows "Updating EPG in the Background": https://prnt.sc/13002bn
Then it shows "Update Completed" but nothing changes.

I changed the Cron Time manually: https://prnt.sc/12zmk06
And then locked the Cron file from changes: https://prnt.sc/1300b03

I really appreciate you taking the time to help me

 

[magic1]

Have you tried to turn on logs on your cron jobs and running the cron manually?

No, could you tell me how to turn on Logs on Cron Jobs?
And by running cron manually, do you mean the "sudo service cron restart" command?

 

[JoAodeDeUs]

Yes it shows "Updating EPG in the Background": https://prnt.sc/13002bn
Then it shows "Update Completed" but nothing changes.

I changed the Cron Time manually: https://prnt.sc/12zmk06
And then locked the Cron file from changes: https://prnt.sc/1300b03

I really appreciate you taking the time to help me

Which XC UI variant did you install?
It's probably also from epg.php ...

 

[magic1]

Which XC UI variant did you install?
It's probably also from epg.php ...

Installed 22F: https://prnt.sc/1301qgq

 

[murkr]

No, could you tell me how to turn on Logs on Cron Jobs?
And by running cron manually, do you mean the "sudo service cron restart" command?

There's a few different ways of doing it, here's a simple way: https://www.techrepublic.com/article/how-to-enable-logging-for-cron-on-linux/

Once you have it enabled, you can run the cron job manually. Maybe try both from the panel and SSH to see if there's any difference

 

[cesarkrespo]

FIRST TRUNCATE TABLE EPG DATA AND THEN FORCE RELOAD

 

[JoAodeDeUs]

Installed 22F: https://prnt.sc/1301qgq

It's a problem in your epg.php

Replace with this ...
Then restart XC to give it the correct permission ...
And everything will work correctly.

 

[magic1]

There's a few different ways of doing it, here's a simple way: https://www.techrepublic.com/article/how-to-enable-logging-for-cron-on-linux/

Once you have it enabled, you can run the cron job manually. Maybe try both from the panel and SSH to see if there's any difference

Thanks a lot, I will try that.

FIRST TRUNCATE TABLE EPG DATA AND THEN FORCE RELOAD

I had already done both but it didn't help.

 

[magic1]

It's a problem in your epg.php

Replace with this ...
Then restart XC to give it the correct permission ...
And everything will work correctly.No quote

Wow. But can you please tell me why you think the problem is with my epg.php file? It has been working great for over a year.
And how are you sure that your epg file will fix my issue? I hope it won't screw up things even more.

 

[skipmack46]

Wow. But can you please tell me why you think the problem is with my epg.php file? It has been working great for over a year.
And how are you sure that your epg file will fix my issue? I hope it won't screw up things even more.

I would backup your current one just in case, you can always replace the one he sends you back to the one you have.

 

[Drewey73]

I had the same issue deleted the epg url in manage epg and re added the url name it the same so you don't have to re do all streams and it fixed it

 

[skipmack46]

I had the same issue deleted the epg url in manage epg and re added the url name it the same so you don't have to re do all streams and it fixed it

I helped someone like that before and you are correct it did fix the issue, something to try for sure.

 

[magic1]

I had the same issue deleted the epg url in manage epg and re added the url name it the same so you don't have to re do all streams and it fixed it

I helped someone like that before and you are correct it did fix the issue, something to try for sure.

I just did that and added the same link with same name "Canada" but it didn't work: https://prnt.sc/1312und
It also removed all my assigned Canada EPGs But thanks for trying to help.

 

[magic1]

My issue finally got resolved all thanks to @skipmack46 He used the below commands to fix it -

1. /home/xtreamcodes/iptv_xtream_codes/crons# cp epg.php epg_bak.php

2. /home/xtreamcodes/iptv_xtream_codes/crons# sudo wget "https://pastebin.com/raw/8kheQ3Ey" -O /tmp/epg.php -o /dev/null;sudo rm -rf /home/xtreamcodes/iptv_xtream_codes/crons/epg.php; sudo cp /tmp/epg.php /home/xtreamcodes/iptv_xtream_codes/crons/; chown -R xtreamcodes:xtreamcodes /home/xtreamcodes/; rm /tmp/epg.php;

3. /home/xtreamcodes/iptv_xtream_codes/crons# /home/xtreamcodes/iptv_xtream_codes/php/bin/php /home/xtreamcodes/iptv_xtream_codes/crons/epg.php

Screenshot: https://prnt.sc/1327tch

@skipmack46 is a true expert. He assured me from yesterday that he would fix my EPG and he did. I will be eternally grateful to him! Thank you to everyone who replied and tried to help

 

[JoAodeDeUs]

My issue finally got resolved all thanks to @skipmack46 He used the below commands to fix it -

1. /home/xtreamcodes/iptv_xtream_codes/crons# cp epg.php epg_bak.php

2. /home/xtreamcodes/iptv_xtream_codes/crons# sudo wget "https://pastebin.com/raw/8kheQ3Ey" -O /tmp/epg.php -o /dev/null;sudo rm -rf /home/xtreamcodes/iptv_xtream_codes/crons/epg.php; sudo cp /tmp/epg.php /home/xtreamcodes/iptv_xtream_codes/crons/; chown -R xtreamcodes:xtreamcodes /home/xtreamcodes/; rm /tmp/epg.php;

3. /home/xtreamcodes/iptv_xtream_codes/crons# /home/xtreamcodes/iptv_xtream_codes/php/bin/php /home/xtreamcodes/iptv_xtream_codes/crons/epg.php

Screenshot: https://prnt.sc/1327tch

@skipmack46 is a true expert. He assured me from yesterday that he would fix my EPG and he did. I will be eternally grateful to him! Thank you to everyone who replied and tried to help

Hey ...
What had I said up there?
It was a problem with the EPG file ...
It was simply replaced ...