Hi All,
I'd like to open up a discussion around best practices and methods for keeping an IPTV service you're providing or reselling under the radar while still being able to find customers and maintain the service as efficiently as possible.
I have setup my main server along with two load balance servers (one for live streams the other for VOD). I am still building up my VOD library while setting up my service, but got it to the point that it's now running okay and I have around 20 or so users all using it on trials while I test it before launching properly and everything is working great so far.
Which leads me onto the next stage of the project, the billing management/website and then advertising elements.
I've hardcoded my DNS server into the latest LTQ app and I can setup users to use the service manually in my main Xtream UI panel, but I don't have any integration between a website and the panel so that end users can make payments, subscribe and renew subscriptions without any manual interaction. This is a feature I expected would be integral for the management of the service when customer volumes are larger.
However, I have subsequently been warned against using billing automation and I have been provided with a list of names and email addresses to prevent from signing up for the service as they are known agents of broadcasters looking to shut down IPTV services and told you should therefore manually add users after cross referencing against this list. I've also been told by another source that agents are not allowed to sign up for a service and can only utilise free trials in which case billing automation would be okay if you only offered trials by request, but I'm not sure how accurate this is?
As experienced sellers I'd be interested to hear any strategies or methods that you adopt to seamlessly manage your services without becoming compromised by agents. Also regarding advertising, I was going to build a basic website for taking payments and stating the content the service included (if I didn't use an off the shelf service like WHMCS), but I'm wondering if by doing so that is enough for agents to look to shut down your service and how easy it is for them to do that (e.g. can they just request it is shut down for copyright infringement or will instead have to try and DDOS server to make service quality suffer) and if the latter does anyone have any methods which mitigate such attacks on their servers?
Sorry for all the questions, I'm still a newbie on what has been an almost vertical learning curve and I tried searching through all the forums and I couldn't find anything covering this subject matter so thought I'd create a post and hopefully it can help me and other providers and resellers also.
Thanks,
I'd like to open up a discussion around best practices and methods for keeping an IPTV service you're providing or reselling under the radar while still being able to find customers and maintain the service as efficiently as possible.
I have setup my main server along with two load balance servers (one for live streams the other for VOD). I am still building up my VOD library while setting up my service, but got it to the point that it's now running okay and I have around 20 or so users all using it on trials while I test it before launching properly and everything is working great so far.
Which leads me onto the next stage of the project, the billing management/website and then advertising elements.
I've hardcoded my DNS server into the latest LTQ app and I can setup users to use the service manually in my main Xtream UI panel, but I don't have any integration between a website and the panel so that end users can make payments, subscribe and renew subscriptions without any manual interaction. This is a feature I expected would be integral for the management of the service when customer volumes are larger.
However, I have subsequently been warned against using billing automation and I have been provided with a list of names and email addresses to prevent from signing up for the service as they are known agents of broadcasters looking to shut down IPTV services and told you should therefore manually add users after cross referencing against this list. I've also been told by another source that agents are not allowed to sign up for a service and can only utilise free trials in which case billing automation would be okay if you only offered trials by request, but I'm not sure how accurate this is?
As experienced sellers I'd be interested to hear any strategies or methods that you adopt to seamlessly manage your services without becoming compromised by agents. Also regarding advertising, I was going to build a basic website for taking payments and stating the content the service included (if I didn't use an off the shelf service like WHMCS), but I'm wondering if by doing so that is enough for agents to look to shut down your service and how easy it is for them to do that (e.g. can they just request it is shut down for copyright infringement or will instead have to try and DDOS server to make service quality suffer) and if the latter does anyone have any methods which mitigate such attacks on their servers?
Sorry for all the questions, I'm still a newbie on what has been an almost vertical learning curve and I tried searching through all the forums and I couldn't find anything covering this subject matter so thought I'd create a post and hopefully it can help me and other providers and resellers also.
Thanks,