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Question Problem with Sound

Marvel

Extended Member
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Sep 19, 2019
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Hi
i have problem with my streams
Some of my streams will be muted after a while. (not all of them , but a lot of them)
If I check the source of the same stream at the same time, it is completely correct and it has sound, but at the output of our server, its sound is cut off
Xtream itself does not restart this stream automatically and this causes most of our customers to have problems and report daily for stream without sounds

does anyone know what this problem is and how it is solved?
 

Gaberali

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As i know, if most of your customers have old Mag devices they will face the no sound problem, also the transcoding plays a big role processing the sound.
Try to search for soultions on this fourm i am pretty shore i saw a post somewhere here, Try to search for solutions i think i saw a post talking about this case before. good luck.
 
Last edited:

Marvel

Extended Member
Ext. Member
Joined
Sep 19, 2019
Messages
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Location
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As i know, if most of your customers have old Mag devices they will face the no sound problem, also the transcoding plays a big role processing the sound.
Try to search for soultions on this fourm i am pretty shore i saw a post somewhere here, Try to search for solutions i think i saw a post talking about this case before. good luck.
could you tell me what i have to search ?
 
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500 cnx / 350€ 10Gbps / 350€ 48CPU-128GRAM 5Gbps / 349€ TG @changglobize
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mini-pro

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As i know, if most of your customers have old Mag devices they will face the no sound problem, also the transcoding plays a big role processing the sound.
Try to search for soultions on this fourm i am pretty shore i saw a post somewhere here, Try to search for solutions i think i saw a post talking about this case before. good luck.
He have general problems not only mags.
 
K

Kenxo

Guest
Hi
i have problem with my streams
Some of my streams will be muted after a while. (not all of them , but a lot of them)
If I check the source of the same stream at the same time, it is completely correct and it has sound, but at the output of our server, its sound is cut off
Xtream itself does not restart this stream automatically and this causes most of our customers to have problems and report daily for stream without sounds

does anyone know what this problem is and how it is solved?
Set this like in the image will restart the stream , on 16.00/04 PM and there are 8 uhrs up to 00.00 uhr to work fine , this is the period of most watched of streams depend if is the the stream is not for kids , if yes than you should select better time for restart
NT2nJ1.png
 

mini-pro

Extended Member
Ext. Member
Joined
Jul 26, 2019
Messages
51
Reaction score
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Location
Taliban
Set this like in the image will restart the stream , on 16.00/04 PM and there are 8 uhrs up to 00.00 uhr to work fine , this is the period of most watched of streams depend if is the the stream is not for kids , if yes than you should select better time for restart
NT2nJ1.png
Corect just use beter time for restart stream, example 04:00am
 
Channels MatchTime Unblock CDN Offshore Server Contact
100 cnx / 90€ 5Gbps / 180€ 48CPU-256GRAM 10Gbps 569€ Skype live:giefsl
500 cnx / 350€ 10Gbps / 350€ 48CPU-128GRAM 5Gbps / 349€ TG @changglobize
1000 cnx / 500€ 20Gbps / 700€ 40CPU-128GRAM 20Gbps / €980 http://coronaserver.com
K

Kenxo

Guest
Corect just use beter time for restart stream, example 04:00am
If in 04:00am than after 12 uhrs the stream will have problem on 16:00pm problems with sounds ..
Usually the sound problems come after 8-10 uhrs ..That's the time 16:00pm is better to same restart and will be ok the next 10 uhrs ..
 
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