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Pedro2019

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how do I get some admin help please? Tried to buy credits and saying it underpaid
 

redhat

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how do I get some admin help please? Tried to buy credits and saying it underpaid

Hi,
welcome on Board, enjoy your time here and keep always the community rules in your mind.
You can find all important links in my signature.
⬇ ⬇ ⬇ ⬇ ⬇ ⬇
 

Pedro2019

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Hi,
welcome on Board, enjoy your time here and keep always the community rules in your mind.
You can find all important links in my signature.
⬇ ⬇ ⬇ ⬇ ⬇ ⬇
Is it OK to message you about my problem please?
 
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Pedro2019

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I would like my payment refunded? It says completed and I have nothing as it said it was short cause of a fee
 
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Pedro2019

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so you mean to tell me you've been a member since Nov and you havent made a post little alone read the rules, gotten familiar with the forum and the category "Complaints"
Yes that's correct I hadn't made a post and couldn't find where to get help so thought i would ask how to do it. I have messaged admins including yourself
 

urgodfather

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and you still havent looked at the rules ? fyi, there's one that says something about randomly messaging admins. ;) just saying....9 month old account that you never used and now that you decide to you are starting off so far in a bad way. ?
 
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Pedro2019

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and you still havent looked at the rules ? fyi, there's one that says something about randomly messaging admins. ;) just saying....9 month old account that you never used and now that you decide to you are starting off so far in a bad way. ?
I actually read the rules in redhat post to me and searched groups for help and looked in help section and can't find anything to contact. I thought admin would be a good place to get some help from. Sorry if I misunderstood that.
 
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1000 cnx / 500€ 20Gbps / 700€ 40CPU-128GRAM 20Gbps / €980 http://coronaserver.com

urgodfather

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This is why i started the thread then asked permissions to message red Hat to try resolve my problem
1) you asked by replying to an auto post. ?
2) you still posted it in the wrong group i mean how are you introducing yourself by saying "hey i know i registered back in nov but i finally decided to use my account and i tried to buy credits but let coinbase sit too long and now underpaid because the exchange rate changed" call me crazy but most people start off with something like "hey everyone (our awesome members) im so and so from blah blah. im excited to be a part of this fabulous community and promise to try to be a good member"
 

redhat

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Hey keep it cool guys
First of all we all have also a private life. So I am not 7x24 online.

@Pedro2019 i have to prove your payment manually. The problem is that the crypto currency are very variable and it’s verification. The gateways required 3 verification of the payment. So during the verification there are sometimes under or overpayments.
 

Pedro2019

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Hey keep it cool guys
First of all we all have also a private life. So I am not 7x24 online.

@Pedro2019 i have to prove your payment manually. The problem is that the crypto currency are very variable and it’s verification. The gateways required 3 verification of the payment. So during the verification there are sometimes under or overpayments.
Ok that's fine can I message you with how I can get it resolved please?
 
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500 cnx / 350€ 10Gbps / 350€ 48CPU-128GRAM 5Gbps / 349€ TG @changglobize
1000 cnx / 500€ 20Gbps / 700€ 40CPU-128GRAM 20Gbps / €980 http://coronaserver.com

redhat

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Credits has beed added to your wallet, Thread closed.
 
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